Welcome to Coloured Smoke Australia (www.colouredsmoke.com.au). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before purchasing or using any products listed on our site.
1. General Information
Coloured Smoke is an Australian-based distributor of coloured smoke emitters, smoke bombs, and smoke flares for creative, visual, and event use. The terms “we,” “our,” and “us” refer to Coloured Smoke Australia, and “you” refers to the user, customer, or website visitor.
2. Use of Website
By using this website, you agree that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian. You agree not to use this website for any illegal or unauthorised purpose, including reproducing, reselling, or misusing content and products without written permission from Coloured Smoke Australia.
3. Product Use and Safety
All smoke products sold on this website, including smoke bombs, flares, and emitters, are intended strictly for outdoor use and visual or entertainment purposes only. Customers must follow the safety instructions provided with each product and ensure the smoke is used in a safe, controlled environment.
We do not accept responsibility for injury, damage, or legal consequences resulting from improper, negligent, or unauthorised use of our products. Always comply with local laws and event safety regulations before using smoke devices in public or restricted areas.
4. Orders and Payments
All prices listed on colouredsmoke.com.au are in Australian Dollars (AUD) and inclusive of applicable taxes unless stated otherwise. We accept multiple payment methods, including Afterpay and other secure gateways. Orders will be processed once payment has been successfully received.
We reserve the right to cancel or refuse any order that appears fraudulent, incomplete, or violates our terms. Customers will be notified promptly if an order cannot be fulfilled.
5. Shipping and Delivery
We ship products Australia-wide using trusted delivery partners. Delivery times may vary based on location, demand, or weather conditions. Coloured Smoke is not liable for delays caused by courier services or incorrect shipping details provided by the customer.
6. Returns and Refunds
Due to the nature of our products, we cannot accept returns of used or activated smoke devices. However, we may issue replacements or refunds for faulty or damaged items if reported within 7 days of delivery. Please provide photos and order details when contacting us about an issue.
7. Intellectual Property
All website content, including text, images, logos, videos, and product descriptions, are the property of Coloured Smoke Australia and protected by copyright laws. You may not reproduce, distribute, or modify our materials without prior written consent.
8. Limitation of Liability
We make every effort to provide accurate product descriptions and safe usage information. However, Coloured Smoke Australia is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
9. Policy Updates
We may revise these Terms and Conditions from time to time to reflect changes in business operations, safety standards, or Australian regulations. Continued use of our website constitutes acceptance of any updates.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Address: Australia
Website: www.colouredsmoke.com.au